What is fulfillment and shipping times?
Fulfillment takes about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products (97.66% of orders are shipped within 5 business days. More than a half of their orders are shipped within 3 business days or less). Then add shipping times to printing days. Shipping time and price depends on product type and destination, which is selected by the customer. Shipping within the USA can take between 1-8 business days. International shipping can be done within 2-20 business days.
Is there additional time for customized orders?
As there is a process that will take place to complete customized orders, kindly add an additional 2 business days to fulfillment time (once artwork and payment has been received).
Where will my orders be fulfilled?
Orders are fulfilled and shipped from The United States of America or Europe.
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
If you or your customers notice an issue on the products or anything else on the order, please submit a Problem report. Also, customers kindly contact Elijah's Prints before returning any products. Make contact via email email@example.com